We know you have a lot of questions, so we've compiled a list of the most common ones in this section.

Shipping & Delivery

As long as the order is placed before 12nn, we can deliver to any Metro Manila address the next day. You will receive a text message from our team on the morning of delivery. Your order will be delivered by our own fleet or a courier service after 12nn.

We deliver from Tuesdays to Saturdays. We cannot guarantee a specific delivery time after 12nn. No deliveries are made on Sunday and Monday, but you can place your order anytime.

Most orders, with the exception of big wholesale cuts, come with a complimentary SoLo cooler bag. Retail cuts are also packed using DARFRESH vacuum packaging, a new technology that uses two films to create a natural second skin on the meat. This prevents freezer burn and ensures that the meat’s natural juices and flavors are kept in.

Orders P5,000 and above are delivered for free. For orders below P5,000, a shipping fee of P200 will apply.

In this instance, please contact orders@solomeatgroup.com so we can understand the location and for when

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept all credit cards through the website, PayPal, online bank transfer or bank deposits.

For online bank transfers and bank deposits, please send us a copy of the transfer confirmation or deposit slip to orders@solomeatgroup.com.

Our Meat

Yes. All Meats are HALA certified!

Both have great benefits. Grass-fed meat tends to be nutrient-dense and lower in calories, while grain-fed meat usually has more marbling, making it more tender and flavorful. All SoLo meats are either grass-fed and grain-fed.

Please reach out to us through the following:

email orders@solomeatgroup.comso we can get back to you on products and the current weights we have on hand.